Shipping Policy

Changes to Rates from 7 August 2023

The last 12 months have presented different challenges with the rising cost of inflation, and recent increases to NZ Post rates. As a charity, we need to continually review our services to ensure we can continue to keep delivering value. From 7 August 2023, the following service rates will change to:

• $5 courier for delivery within Auckland
• $10 courier for delivery nationwide (including rural deliveries)
• Free for orders over $100

Thank you for understanding and all your ongoing support to SPCA!

Standard

All orders will be processed for you within 1-3 working days, our team works Monday-Friday so please allow an extra day if ordering over a weekend.

Once your order has been confirmed and processed by us, it will be handed over to our trusted courier providers for delivery at which point you will receive a tracking number.

Please allow 1-4 working days for delivery. Deliveries may be delayed because of public holidays or rural deliveries (allow an extra day).

We currently only offer shipping within New Zealand. Additionally for customers requiring delivery to outer islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island and d'Urville Island) we reserve the right to add a surcharge to the delivery cost. We will contact you prior to dispatch for your approval.